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Erika’ Beauty Training Academy

  1. All course bookings require a 50% deposit to secure your place.

  2. Deposits are non-refundable (only exception if the course has been canceled by Erika’s Beauty Training Academy. Where Erika’s Beauty Training Academy cancels a training course, we will not be held liable for transportation, accommodation, loss of earnings or any other associated costs.)

  3. Full payment for your course must be made no later than 14 days prior to the first day of your course. You run the risk of losing your place on the course and your deposit if this is not made. 

  4. All courses have limited spaces available. 

  5. Erika’s Beauty Training Academy reserves the right to change the date of the course. 

  6. If you need to cancel or postpone a course you must give us 2 weeks’ notice, under exceptional circumstances we may allow you to postpone your course with management discretion. Courses can only be cancelled or postponed once, after which deposits will need to be paid again to secure your place. No refunds will be given against cancelled or postponed courses.

  7. Cancellations Less than 2 Weeks prior to the start of the course result in full loss of the course cost unless there is exceptional circumstances and with management discretion.

  8. d. For your security we will not accept cancellations by phone, text or social media. If you wish to cancel or postpone a training course you must indicate in writing or via email. Cancellations will only be accepted during our opening hours and not at evenings, weekends, or Holidays. 

  9. Courses can be transferred into another person’s name for an administration charge of £50

  10. Please ensure you have made your own checks with regards to your local bye laws and insurance costs. Some insurers may require certain pre requisites prior to insuring your business. 

  11. You have unlimited support available post training. Some courses need plenty of practice after your course to perfect and refine your skills. No refunds are available due to your inability to perform the treatment or change in your circumstances or the course not meeting your own personal expectations. Everyone has differing learning abilities, it is up to you to inform your tutor at the time of any additional support you may need or of any changes you wish to see on the course to suit your expectations. We offer post training support and advice as well as drop in days for your convenience. If you feel you need extra support in your chosen subject. It is our best interest to work with you until you are happy with your new-found skills.

  12. Whilst delegates are on the premises they are obliged to abide by all Health and Safety policies that are in place. Where a delegate is disruptive to other delegates, breaches health and safety guidelines or appears to be under the influence of drugs or alcohol or endangers themselves or others, we reserve the right to ask that candidate to leave the premises. Candidates that are asked to leave the course for the above reasons will not be entitled to a refund.

  13. Erika’s Beauty Training Academy does not accept responsibility or any liability for delegate’s belongings whilst they are on site. This includes personal equipment and vehicles which are brought onto the premises are left entirely at the owner’s risk. 

  14. Tutors reserve the right to ask students to complete a written, oral exam and/or case studies. This is at their discretion and to keep standards high. If students would like refresher sessions or one to one additional training this will be charged at £50 per hour with a minimum of a two hour booking required. 

  15. Certificates can be replaced. There is a fee of £25 per certificate to cover the cost of reprinting, postage and searching for the student database for information. Payment is made at the time of ordering your certificate. Certificates will say ‘Duplicate’ on them. 

  16. As part our service to provide excellent customer service we operate an equal opportunities policy. Students will not experience discrimination on any counts. Erika’s Beauty Training Academy will not tolerate abuse Physical or verbal abuse to any trainer at any time. Nor will we tolerate any sexism, ageism or racism or any type of discrimination of any sorts. Bearing this in mind students need to be aware that both males and females book on these courses and we will pair you up accordingly to practice on. So you may be working on someone of the opposite sex. Deciding NOT to carry on with the day if you do not wish to work on any other student will result in your loss of fee. 

  17. Erika’s Beauty Training Academy operates a non-smoking policy. 

  18. Mobile phones must always be switched off in the training rooms. 

  19. Children are not allowed at the training venues. 

  20. We comply with the Data Protection Act 1998. Full information regarding how we use your data will be provided upon request. 

  21. Complaints in the first instance should be made to the tutor, lecturer, or person in charge.

  22. All intellectual property rights remain the property of Erika’s Beauty Training Academy and any copies made of course materials, booklets or training aids will be an infringement of copyright unless agreed in writing by Erika’s Beauty Training Academy

  23. Attendance by a delegate onto a training course, even with a formal qualification certificate on completion, does not provide any guarantee of workmanship, performance, quality or status of the delegate during future endeavors. 

  24. All intellectual property rights remain the property of Erika’s Beauty Training Academy and any copies made of course materials, booklets or training aids will be an in fringement of copyright unless agreed in writing by Erika’s Beauty Training Academy

  25. Delegates must not contact our Trainers or staff personally either by personal phones, home addresses, e-mails or social, network sites. However, our staff can be contacted via our business emails, or by calling 01332737765

  26. Post-training support is available between Monday to Friday, 10am to 5pm. There is limited support available over the weekends and evenings, however we will try to assist where possible. 

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